Privacy Policy
We believe in transparency. This policy explains exactly what data we collect, how we use it, and the choices you have.
Overview
MK AI Technologies DBA MK Textbiz ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://mktextbiz.com, use our platform, or interact with our SMS and communication services.
Information We Collect
We may collect the following categories of information:
Account Information
- Name
- Business name
- Email address
- Phone number
- Billing information
- Account credentials
Customer & Contact Data
- Contact lists uploaded by users
- SMS recipient phone numbers
- Campaign information
- Message content and delivery records
Usage Information
- IP address
- Browser type
- Device information
- Pages visited
- Login activity
- Platform usage statistics
Cookies & Tracking Technologies
- Cookies
- Analytics tools
- Session tracking technologies
How We Use Information
We use collected information to:
- Provide and operate the MK TextBiz platform
- Manage user accounts
- Process payments and subscriptions
- Deliver SMS campaigns requested by users
- Monitor delivery and performance metrics
- Improve platform functionality
- Provide customer support
- Communicate service updates
- Detect fraud and unauthorized activities
- Comply with legal and regulatory obligations
SMS Communications
Users may use our platform to send SMS communications to contacts who have provided appropriate consent.
By registering for our services, you acknowledge and agree that:
- You are responsible for obtaining all legally required consent before sending SMS messages
- You will comply with applicable laws, including TCPA, CTIA guidelines, carrier requirements, and anti-spam regulations
- Message frequency varies based on campaigns created by users
- Message and data rates may apply to recipients depending on their mobile carrier
Recipients may opt out by replying STOP. HELP responses should provide assistance instructions.
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage method can be guaranteed 100% secure.
Data Retention
We retain information only as long as necessary to:
- Provide services
- Maintain legal compliance
- Resolve disputes
- Enforce agreements
Users may request deletion of their account and associated personal information, subject to legal retention requirements.
User Rights
Depending on applicable laws, users may have rights to:
- Access personal information
- Correct inaccurate information
- Request deletion
- Object to certain processing activities
- Withdraw consent where applicable
Requests may be submitted to the contact information below.
Children's Privacy
Our services are intended for business use and are not directed toward individuals under 18 years of age.
Contact Information
If you have questions regarding this Privacy Policy, please contact us: